This course explores the fundamentals of effective change management, beginning with an overview of what change management is and why it is essential in today’s workplace. Participants will examine the different ways people respond to change, gaining insight into their own reactions as well as the behaviours of others during periods of transition. The course highlights the role each individual plays in supporting successful change, regardless of position, and focuses on practical behaviours such as communication, resilience, and adaptability. Using the Kübler-Ross Change Curve as a framework, participants will develop an understanding of the emotional stages of change and learn practical strategies to move themselves and others from resistance toward acceptance and engagement.
KEY LEARNING OBJECTIVES
By the end of this masterclass, participants will be able to:
Explain why change is often challenging for individuals and organisations
Recognise common behavioural and emotional dynamics experienced during periods of change
Apply principles from Self-Determination Theory (SDT) to support autonomy, control, and engagement during change
Use the Kübler-Ross Change Curve to understand reactions to change and identify appropriate support strategies
Reframe resistance as valuable feedback using the SCARF model
Identify and compare key change methodologies and understand when different approaches are most effective
FACILITATOR
Tara Bowden is a seasoned Executive and Business coach who has worked with key stake holders and employees to develop their leading capabilities and skills. She works with middle management and above to give them tools to become better leaders and communicators. She has worked across SME’s and corporate for over 30 years, initially in sales then senior management before coaching and training. Her style is very real life and she uses examples rather than theory to achieve goals.
